FAQ - WEB version

This is the FAQ for the Web version of ZAPTAX. Here you'll find answers to frequently asked questions to help you quicker.

Can ZAPTAX submit directly to HMRC?
Yes, ZAPTAX calculates and submits your return to HMRC for you. You don't need to go to HMRC's website, ZAPTAX does it all for you. We're of...
Tue, 2 Dec, 2014 at 7:31 PM
How do I find out if I can submit my return through ZAPTAX?
Just click "Get Started" and answer the "Customisation" questions. ZAPTAX will tell you if you can't submit through us yet. You ca...
Tue, 2 Dec, 2014 at 7:33 PM
What level of encryption does ZAPTAX use?
ZAPTAX uses Up to 256-bit encryption with 128-bit minimum secure online transactions via SSL certified by Symantec, formerly Verisign. Extended Validation ...
Thu, 29 Jan, 2015 at 2:26 PM
Can I print an SA302?
You are not able to do this in Version 1. But this is scheduled to be included in a future update.
Tue, 2 Dec, 2014 at 7:51 PM
How do I register?
  Once you have downloaded the app click on the register button on the home screen.
Thu, 4 Dec, 2014 at 8:22 PM
How do I reset my password?
Don't worry. Just click "Forgot your password?" below the signup area, and then enter the email address you signed up with as your user ID. ...
Wed, 21 Jan, 2015 at 10:38 AM
How do I know my return has been received and accepted by HMRC?
 receive a receipt code / print
Wed, 21 Jan, 2015 at 10:44 AM
I’ve forgotten my password, how do I change it?
Don't worry. Just click "Forgot your password?" below the signup area, and then enter the email address you signed up with as your user ID. ...
Thu, 22 Jan, 2015 at 2:46 PM
How do I find out what to pay by 31st Jan?
 You can "view your account" by logging in with you Gov Gateway ID to the HMRC seciton of Gov.uk. It can also be referred to as your "Self A...
Wed, 21 Jan, 2015 at 10:50 AM
How do I actually pay my tax?
 This tells you all the ways you can pay your tax bill, and how long each mehtod takes. Just please make sure you get your payment to HMRC before the 31st ...
Wed, 21 Jan, 2015 at 10:53 AM