FAQ - WEB version

This is the FAQ for the Web version of ZAPTAX. Here you'll find answers to frequently asked questions to help you quicker.

How do I switch between forms?
 You can use the menu on the lefthand side to switch between sections.
Wed, 21 Jan, 2015 at 10:58 AM
How do I check my Government Gateway details?
You can check your user credentials are working by logging into Governement Gateway here: http://www.gateway.gov.uk However please note, it is absolut...
Thu, 29 Jan, 2015 at 2:40 PM
How do I find my Government gateway details?
 If you have previously registered for Government Gateway you will have received a card with your User ID - this is a long string of numbers. You will also...
Wed, 21 Jan, 2015 at 11:15 AM
How do I save my answers?
Your answers are saved automatically as you progress through the questions.
Wed, 21 Jan, 2015 at 11:18 AM
Do I enter a zero or nil or leave blank?
Leave blank any boxes that do not apply.
Wed, 21 Jan, 2015 at 11:20 AM
Is there a version that can send the details to my accountant instead of direct to HMRC?
 Not currently but we're working on a PRO version that will do this.
Wed, 21 Jan, 2015 at 11:23 AM
Can I start my return on my mobile and then finish it on the web (or vice versa)?
This is not possible in version 1, but this will be in a future version. For now, you must complete your return on the platform you started it. If you wan...
Wed, 21 Jan, 2015 at 11:27 AM
Is my information kept private?
 Yes, your privacy is very important to us. We do not share your financial data with anyone except HMRC, and we only send to them when you confirm at the e...
Wed, 21 Jan, 2015 at 11:30 AM
What do I do if I have more than one life insurance chargeable event gain, or void ISAs?
 In version 1, you are only able to enter 1 each of these.
Wed, 21 Jan, 2015 at 11:34 AM
Do I add travel expenses to the mileage amount?
SELF EMPLOYED: If you use the simplified method for business mileage, then you can use the box labelled: “Car, van or travel expenses not covered by the mi...
Thu, 22 Jan, 2015 at 2:12 PM