FAQ - iOS MOBILE version

This is the FAQ for the iOS version of ZAPTAX. Here you'll find answers to frequently asked questions to help you quicker.

How Do I Login ?
 Enter the email address and password details given when you registered last time. If you can't remember these click on forgotten password and answer th...
Thu, 4 Dec, 2014 at 8:28 PM
How Do I Logout ?
Click on the cog icon at the top right hand side of the screen. A popup box will appear at the bottom. Press the Log out button.
Thu, 4 Dec, 2014 at 8:38 PM
I’ve forgotten my password
 Don't worry. Click on the forgotten password button on the homepage screen and answer the security questions.
Thu, 4 Dec, 2014 at 8:45 PM
How do I reset my password?
Once you have answered your security questions. Create a new password and log back in.
Wed, 21 Jan, 2015 at 10:38 AM
Tips and Payments field returned as an error, but I left it blank and that’s correct.
 
Thu, 4 Dec, 2014 at 8:52 PM
Tips and Payments field returned as an error, but I left it blank and that’s correct.
In some rare cases, this field will be returned with another field as HMRC are expecting one of them to contain data. For example, if you left PAYE Ref bla...
Wed, 21 Jan, 2015 at 10:40 AM
How do I know my return has been received and accepted by HMRC?
success code / main menu
Wed, 21 Jan, 2015 at 10:45 AM
I’ve forgotten my password, how do I change it?
 Once you have answered your security questions. Create a new password and log back in.
Wed, 21 Jan, 2015 at 10:48 AM
How do I find out what to pay by 31st Jan?
 You can "view your account" by logging in with you Gov Gateway ID to the HMRC seciton of Gov.uk. It can also be referred to as your "Self A...
Wed, 21 Jan, 2015 at 10:51 AM
How do I actually pay my tax?
 This tells you all the ways you can pay your tax bill, and how long each mehtod takes. Just please make sure you get your payment to HMRC before the 31st ...
Wed, 21 Jan, 2015 at 10:55 AM